“I hired you because your copy was on point – the perfect blend of empathy and humour. You effortlessly blended in with our in house marketing team to deliver projects of all sizes and complexities – and although we reached out to you for some help with copy, you ended up [also] owning our email marketing channel from concept to deployment all by yourself. We’re now getting email open rates in the mid-40s which is phenomenal in any industry, especially in a list size of tens of thousands.”