
Website copywriting services
Need website copywriting services?
I write your SEO copy and supply
wireframes for an immediate look’n’feel.
Discovery and planning stage
SEO copywriting + look'n'feel stage
Polishing and finalising stage
01
I’m your web copy word nerd
Why you need a website
The website projects I’m involved in are mainly for small or medium-sized businesses. Some realise they need a website and ask me to create it (which I can do, for simple sites), but I usually work alongside a designer who takes my words and creates a contemporary website with all the bells and whistles you need. They may also handle hosting and helping you go live.
You need a website because…
- It’s your digital footprint, and and an essential part of your marketing toolkit.
- Potential customers WILL try to visit your site before buying. No website? They’ll go elsewhere.
- If your site’s optimised for the right keywords, it can send you leads and help you rank in Google and AI searches.
Want to know more about how I work, the packages I offer and pricing? Download my 2026 services + pricing guide.
02
Your site in my hands
What to expect when you hire me for a website copy project
From discovery meeting to first draft, here’s how my website copywriting process works.
Quotes, contracts and commencement fees
Most projects I take on begin with clients booking a call or filling out my quick briefing form.
If we’re a good fit to work together, I’ll prepare a formal quote for your web copy project, a contract outlining what’s included – and an invoice (I charge a 25 percent commencement fee). You can also grab my services and pricing guide here, or check my FAQ page for more info on how I work.
The discovery call
Over Zoom or phone, we’ll chat about the result you’re after for your website copy.
I ask you a HEAP of questions. You’re basically going to be grilled by a senior journalist about all the ins and outs of your business. Prepare to give me all the niggly details as to how things work, who your customers are, what their pain points are and why they choose you (over your competitors). We’ll also talk about your competitors and a whole lot more.
Collecting what I need to get started
After our chat, I’ll need to compile what I need to get started on the copy. This might include:
- Your brand guidelines
- A tone of voice (ToV) document
- Voice of customer (VoC) research
- A style guide
- Keyword research (essential, as it informs the copy on each page and your future content strategy)
- Supporting documents / info / links / research
- Any other key info I need to know
- Transcript of our discovery chat.
Writing the copy + creating the mock-up
With everything I need in hand, I get to work on the first draft of the copy. You probably won’t hear from me during this stage unless I have questions or need to clarify anything.
Filing your copy - what to expect
Once I have your website copy ready, I’ll send you a draft so you can provide feedback. This will be provided in two versions:
- A copy-deck, which is separated into different pages. This includes questions, formatting notes, info about my process, metadata, the keyword the page is optimised for, the version we’re working on, and the copy itself
- A monochrome prototype – which is a very basic look’n’feel of how the copy MIGHT look on a live site. (It might be different to the design you’re hoping to have on the final site and that’s fine – it’s not THE design. It’s just showing you how the copy is organised and structured on a live site).
Revising and refining stage
I offer 2 revisions as part of my price, so you can track changes on the copy deck to make any alterations to the copy. I ask that you return your changes within 2 weeks.
Once I receive any changes from you, I revise and resupply the copy and we review again. After the third round, your copy should be ready for approval, a professional proofread and to go live.
Once you’re completely happy with the copy, you can give it and the mock-up link to your designer so they can get started on the actual site design.
03
Happy web copy clients
“Feel like I’ve found my copywriter – Rach is the one and only. So professional, prompt, organised and thorough. Listened to my needs and wrote up everything my brand needed to come to life. Got the job done on the first round.”
“I hired you because your copy was on point – the perfect blend of empathy and humour. You effortlessly blended in with our in house marketing team to deliver projects of all sizes and complexities – and although we reached out to you for some help with copy, you ended up [also] owning our email marketing channel from concept to deployment all by yourself. We’re now getting email open rates in the mid-40s which is phenomenal in any industry, especially in a list size of tens of thousands.”
“I reached out to you because I needed an excellent copywriter who could capture the essence of our brand and communicate it clearly across a complete website redesign. Working with you felt collaborative and effortless, and you brought our ideas to life with copy that feels both professional and approachable. Plus, your suggestions and honest feedback on layout and SEO optimisation was outstanding. Since the launch, we’ve seen a noticeable increase in site engagement and the redesign has definitely strengthened our online presence.”
“At the start of the project we were concerned generally about the copywriter we hired not understanding the brand or getting the tone of voice right. So I really appreciated how flexible you were with us, your very friendly approach and how you were able to capture the voice of Medicar without a lot of direction. I feel like we were still trying to figure this out ourselves, so we needed someone who could take the lead and you were able to do this. We loved your work, attention to detail, communication and organisation during the project. You made the process completely stress-free and straightforward.”
“Excellent choice for a content writer / copywriter in Sydney. Asks appropriate questions and delivers professional copy.”
“Rachel is simply a brilliant copywriter, adept at working with any client on any topic. She’s flexible in her approach, a great communicator and transparent about deadlines and budgets. Her ongoing work providing SEO optimised blog content has resulted in improved SERP rankings for our client, engaging content for social media as well as high-converting lead generation. One of the best all-round wordsmiths I’ve worked with.”
“Marketing is not my greatest skill – so when I was introduced to Rachel, my business changed for the better. She’s even saved in my phone as the ‘marketing guru’! Rachel’s skill, knowledge and advice has transformed how I look online. She’s just made everything so easy to achieve.”
“We had a great experience working with Rachel, who offered advice on our content and SEO and re-wrote our website copy and metadata to give our site a more professional polish. We’re really pleased with the results and are already seeing changes in Google.”
“A brilliant, multi-talented writer. Very easy to work with.”
“Rachel came highly recommended and was an absolute joy to work with. She took my overwhelm at writing my beauty product descriptions and blog posts and turned them into confidence! I have so much more love for my website now that Rachel has jazzed it up, fixed the broken bits and taken the blank space out of writing my blogs and social media posts.”
“I have been using Rachel Smith’s copywiting skills for many years. Her creativity, ability to work with tight deadlines and broad spectrum of knowledge continues to impress me. Whether it be web copywriting, e-newsletters, or punchy one liners – Rachel is the lady to talk to.”
Here are some I prepared earlier
I’ve worked on a large number of websites for my own businesses and those of other clients. Here are a few screenshots to those websites.


Australian Defibrillators website – customer research, mock-ups and copy for all pages

Autism 360 – website copy, landing pages, email marketing

Rockfast International – web copy, strategy, project management

Medicar App – website copy

Candy King Clinic – website copy + design

Amanda Adey – website copywriting services

Website copywriting for Dream Scope Homes

Website copywriting services for Ladybug Landscapes

Website copywriting for Seaforth Childcare

Website copywriting, strategy, planning for Rachel’s List
